TERMS AND CONDITIONS
Please read fully before booking
"I HAVEN'T BEEN EVERY-
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Deposit payments: a non-refundable land deposit of 20% per person is required.
Final payments: full payment must be made no later than 60 days prior to departure date.
Land cancellations: penalties per person apply: 60 – 35 days prior to departure – forfeiture of deposit; 35 – 0 days – 100% per person.
Notification of cancellations: all cancellations must be advised in writing (by e-mail) to TheTourCreator.com prior to tour departure during normal business hours (9:00 am to 6:00 pm gmt, Mondays through Fridays). Notification shall be deemed to have taken place on the date of receipt of such written notification by TheTourCreator.com. It is the client’s responsibility to ensure that any notification of cancellation is received by TheTourCreator.com. Minimum cancellation penalty is the deposit amount.
Travellers with special needs: clients who require particular assistance must advise TheTourCreator.com at time of booking and must travel with a qualified travel companion. TheTourCreator.com drivers and guides cannot provide individualized help for walking, getting on/off motor coaches or other personal needs. As coaches are not equipped with wheelchair ramps, all tour members must be able to mount 3 or 4 steps into coach. Motorized scooters are unsuitable for touring. TheTourCreator.com is not responsible for denial of services by carriers, hotels, restaurants, or other independent suppliers, nor any additional expenses incurred. Due to space restrictions, passengers wishing to take wheel chairs, oxygen tanks, walkers or other assistive devices must send a request in writing for approval. TheTourCreator.com reserves the right to remove any individual from a tour who has not provided the advance notification.
Coach transportation: coach tours are usually operated by 35 seat coaches. When passenger numbers are low, a smaller coach may be used.
Visits, entertainment, itineraries and other features: TheTourCreator.com reserves the right to substitute visits, entertainment and other features when establishments are closed or cannot be visited for reasons beyond our control, or for the general convenience of the group.
TheTourCreator.com cancellations: if it becomes necessary to cancel a coach tour prior to departure, TheTourCreator.com will offer the next available date at no additional land cost or will make a full refund of all monies paid to TheTourCreator.com. TheTourCreator.com cannot accept responsibility for any additional costs or fees relating to such a tour booking or for any cancellation penalties due to non-refundable airfares, unless ticket is purchased from TheTourCreator.com.
Guaranteed coach tours: due to events beyond our control, it may be necessary for TheTourCreator.com to cancel a guaranteed coach tour. Under these circumstances we will offer either the next available date at no additional land cost or 100% refund of all payments made to TheTourCreator.com.
Luggage: handling of one piece of luggage per person is included in the cost of all coach tours. Size should not exceed 30 x 20 x 10 inches and weight should be less than 50 lbs. luggage is carried at owner’s risk throughout the tour unless insured. Airlines impose their own restrictions, with which clients must comply. Please check with your carrier regarding luggage restrictions and costs.
Tips: tips for personal services and to tour directors and drivers are not included in tour cost and left to your discretion.
Smoking policy: smoking is not permitted on any motor coach.
Not included: all items of a personal nature (room service, beverages, telephone charges, laundry, special food requests, etc.) and meals not specified on the tour itinerary are not included and must be paid by the client.
Unused tour arrangements: TheTourCreator.com cannot make refunds or exchanges for unused accommodations, services or features of any tour unless agreed upon in writing prior to departure.
Responsibility: TheTourCreator.com, its employees, directors, officers and shareholders does not own or operate any person or entity which is to or does provide goods or services for your trip, including, for example, lodging facilities, transportation companies, local ground operators, including, without limitation, various entities which may utilize the name TheTourCreator.com. As a result, TheTourCreator.com is not liable for any negligent or wilful act or failure to act of any such person or entity. In addition, TheTourCreator.com is not liable for any negligent or wilful act or failure to act of any person or entity it does not own or control, nor for any act or inaction of any other third parties not under its control.
You may see the name TheTourCreator.com affixed to motor vehicles, on signs around the hotel or elsewhere. This use of those names is for reasons of identification and does not denote ownership, supervision, or control by TheTourCreator.com in any way. without limitation TheTourCreator.com is not liable for any direct, indirect, consequential, or incidental damage, injury, death, loss, accident, delay, inconvenience or irregularity of any kind which may be occasioned by reason of any act or omission beyond its control, including, without limitation any wilful or negligent act, failure to act, breach of contract or violation of local law or regulation of any third party such as an airline, train, hotel, bus, taxi, van, local ground handler or guide, financial default or insolvency of any supplier which is, to, or does supply any goods or services for this trip.
TheTourCreator.com is not liable for any loss, injury, death or inconvenience due to delay or changes in schedule, overbooking of accommodation, default, insolvency or bankruptcy of any third party, attacks by animals, sickness, the lack of appropriate medical care, evacuation to same, if necessary, weather, strikes, acts of god or government, acts of terrorism, or the threat thereof, force majeure, war, quarantine, epidemics, or the threat thereof, criminal activity, or any other cause beyond its control. TheTourCreator.com reserves the right at its sole discretion to alter the itinerary as it may deem necessary or advisable.
TheTourCreator.com reserves the right at its sole discretion to decline to accept or retain any passenger on any of its tours if it deems accepting or retaining any such person as being detrimental to the tour. In the event any passenger is removed from a trip, TheTourCreator.com only obligation is to refund to that person that portion of the payment allocable to unused services. Each provision of this clause is severable and if any provision is held to be illegal, void or unenforceable in whole or in part, the legality, validity and enforceability of the remaining provisions shall not be affected or impaired.
It is the travellers’ responsibility to obtain the correct travel documentation (passport, visa, identifications) for the destination(s) to be visited. TheTourCreator.com is not responsible for penalties incurred for tickets, international or domestic, not issued by TheTourCreator.com due to schedule and/or flight changes.